Privacy policy
Effective date: February 10, 2026
Vitalcomm LLC d/b/a Active DataComm (“us”, “we”, or “our”) operates the https://callactive.com/ website and the associated IT services (hereinafter referred to as the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Definitions
Service: Service is the https://callactive.com/ website and the IT/Communication services operated by Vitalcomm LLC d/b/a Active DataComm.
Personal Data: Personal Data means data about a living individual who can be identified from those data.
Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself.
Cookies: Cookies are small files stored on your device (computer or mobile device).
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number / Mobile number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s IP address, browser type, the pages of our Service that you visit, the time and date of your visit, and unique device identifiers.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. You can instruct your browser to refuse all cookies; however, if you do not accept cookies, you may not be able to use some portions of our Service.
Use of Data
Vitalcomm LLC d/b/a Active DataComm uses the collected data for various purposes:
To provide and maintain our Service.
To notify you about changes to our Service.
To provide customer support and technical assistance.
To monitor the usage of our Service and detect technical issues.
SMS Messaging and A2P Compliance
We provide SMS/MMS notifications for support tickets and service alerts via +1 662-584-5917 and/or +1 662-620-7996.
No Mobile Information Sharing: > “No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
Opt-in: By submitting a contact form or providing your number, you consent to receive SMS notifications.
Opt-out: You may opt-out at any time by texting STOP. Text HELP for assistance.
Disclosure of Data
Legal Requirements
Vitalcomm LLC d/b/a Active DataComm may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of the company, or protect the personal safety of users.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your Personal Data, including 128-bit encrypted SSL on our secure pages.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: support@callactive.com
By phone number: +1-662-620-7996
D-U-N-S® Number: 135626819
Mississippi SOS Business ID: 1456978
President: Ashley Elkins
VP of Technology: Christopher Elkins